Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how you can control it.

Last updated: March 2026

Information We Collect

Information you provide

Name, email, shipping and billing address, phone number, payment information (processed by Shopify Payments, we do not store credit card details), order history, and communications with us.

Information collected automatically

IP address, browser type, device type, operating system, pages visited, time spent on site, referring URL, cookies and similar technologies.

Information from third parties

Shopify (order processing), payment processors, and analytics providers.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order (confirmation, shipping updates)
  • To respond to your inquiries
  • To send marketing communications (only with your consent, and you can unsubscribe at any time)
  • To improve our website and products
  • To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We never have and we never will.

We share information only with service providers necessary to operate our business: Shopify (ecommerce platform), Klaviyo (email marketing), Google Analytics 4 (website analytics), Microsoft Clarity (session recording), Junip (product reviews), Appstle (subscription management), payment processors, and shipping carriers.

We may disclose information when required by law or to protect our rights.

Cookies and Tracking Technologies

See our Cookie Policy for details on what cookies we use and how to manage them.

Your Rights

Depending on your location, you may have the following rights:

California residents (CCPA/CPRA)

Right to know what data we collect, right to delete, right to opt out of the sale or sharing of personal information, right to non-discrimination. To exercise these rights, contact us at info@livefumo.com.

Other US states with comprehensive privacy laws

Residents of Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Utah, Iowa, Indiana, Tennessee, Kentucky, Rhode Island, Nebraska, New Hampshire, New Jersey, Delaware, Maryland, Minnesota, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out. Contact us at info@livefumo.com.

We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we treat it as a valid opt-out request.

Do Not Sell or Share My Personal Information

We do not sell your personal information. If we use any third-party tools that may constitute "sharing" under applicable law (such as analytics or advertising pixels), you can opt out through your browser's privacy settings or by contacting us at info@livefumo.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order data is retained for 7 years for tax and legal purposes.

Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We implement reasonable security measures to protect your information. Our site uses SSL encryption. Payment processing is handled by PCI-compliant processors. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically.

Contact Us

For questions or requests regarding your privacy, contact us at:

Email: info@livefumo.com